ELIAS is not general-purpose AI adapted for insurance. It is insurance intelligence — designed from the ground up around transparency, accountability, and the professional who does the work. Every claim. Every decision. Every action. Visible, defensible, and yours.
We didn't add AI to FileTrac — we'd been doing that since before the industry was paying attention. What ELIAS AI represents is something fundamentally different. Not EVO-X improved. A purpose-built insurance intelligence platform designed from first principles around transparency, governance, and compliance.
This is what AI in a regulated industry actually requires.
ELIAS is built around natural conversation — the same way you think about a claim. On a roof or at your desk, ELIAS adapts to you. One intelligence. Every device.
ELIAS lives on your phone as a streamlined conversation. Snap photos and get instant AI-powered damage analysis. Dictate notes and ELIAS transcribes and summarizes them. Your full intelligence layer — at every property.
ELIAS expands into a full workspace. Chat on the left, artifacts on the right. Review full estimates, compare documents side by side, and edit reports — all within one continuous conversational thread.
Start a claim on your phone at the property and finish the estimate on your laptop at home. ELIAS remembers everything — conversation, context, claim.
ELIAS integrates with the systems you already use through secure, API-only connections — claims management, carrier portals, field tools. One conversation bridges them all.
Whether you're on a roof or reviewing portfolio performance, ELIAS speaks your language — because the conversation changes based on who's asking.
Capture damage photos and receive AI-driven severity ratings, damage classifications, annotated overlays, and suggested line items — instantly, in the field.
Build, review, and validate estimates with line-item detail. Cross-references scope against photos, flags omissions, and ensures your numbers tell a defensible story.
Generate professional documents in seconds — denial letters, status updates, coverage summaries — using real claim data. No re-keying. No templates to maintain.
Record field notes or policyholder conversations. ELIAS transcribes, summarizes, and extracts action items automatically — starting the moment you arrive on-site.
Search your entire claims database the way you think — not by filters and date ranges, but by asking. ELIAS understands context, storm events, client names, and loss types.
Personalized guidance based on your experience level. Ask ELIAS mid-claim about a coverage question, a regulation, or a scope decision. Your knowledge compounds with every file.
ELIAS works alongside you at every property, on every file. Your judgment sharpens. Your documentation becomes defensible. Your reputation builds — because everything you do is transparent, timestamped, and verified.
Hand ELIAS your carrier contracts, fee schedules, and requirements — then watch it configure FileTrac for maximum automation. Every rule, every trigger, every billing pathway. Properly. The first time.
CrossTrac oversight, reporting requirements, compliance standards — all configured to match your exact contract terms. Ask ELIAS about any claim across any IA firm. No report builder. No waiting.
Contracts, treaties, claim shares, authority levels, bordereaux, syndicate reporting — the most complex configurations in the claims industry. ELIAS reads your contracts and builds the guardrails natively.
ELIAS operates across a clear spectrum of autonomy. You and your organization choose the level that fits — enforced by architecture, not by policy.
You do the work. ELIAS provides information when asked. No automation — pure intelligence-on-demand at every step.
You tell ELIAS what to do. It executes and surfaces the result. You confirm before anything is finalized. Every time.
ELIAS acts on pre-approved rules. Anything outside the norm is flagged for your review before it proceeds — no exceptions.
For routine, low-risk tasks, ELIAS handles them end to end. Full audit logging. Every action attributed and retrievable.
ELIAS never sends, submits, or finalizes anything without explicit human confirmation. It prepares. You approve. The compliance team will want to see this architecture — because it's enforced in code, not in policy.
Every action in ELIAS is fully traceable. Every decision is narrated in plain language — visible to your team, your clients, and any regulator who asks. Transparency is not a feature of ELIAS. It is the foundation it is built on.
The user, a workflow trigger, or an automated rule. Every action has a traceable starting point with timestamp and session ID.
ELIAS, a specific AI model version, or a human user. Model version is logged. No ambiguity about which intelligence was responsible.
The licensed adjuster, the firm, or the carrier. Accountability is established before the action is executed — not after.
The Ark Alliance Foundation establishes the Certified Integrity Standard — an independent, verifiable framework for how claims AI should operate. ELIAS is built to operate within CIS at every level.
The CIS is built on First Principles — actual material costs, real local labor rates, genuine code requirements. Verifiable numbers that do not come from a black box and cannot be suppressed by historical manipulation. ELIAS validates every claim against it.
A benchmark database built from First Principles — free from The Scrub. Every data point verified. Every estimate validated against actual construction costs, not historical suppressed numbers. The only clean reference point in the industry.
Every claim processed through ELIAS carries a transparency record that can be shown to a carrier, a policyholder, or a regulator. The Reyes family received the exact same report their carrier received. No separate version. No black box.
The CIS is not compliance theater. It is the only AI governance framework in the claims industry designed from the ground up around what the industry actually requires — and what policyholders actually deserve. Every action ELIAS takes is attributed. Every output is defensible.
Enterprise-grade security controls audited by independent third parties. Certification in progress — H2 2026 target.
Data encrypted at rest and in transit using industry-standard protocols. No unprotected data in transit — ever.
Each organization's data is fully isolated. Your data is never shared with other users or organizations — by design, not by policy.
Your conversations, documents, and claim data are never used to train AI models. Zero Data Retention (ZDR) agreements in place with all model providers.
Sensitive data is classified and routed to ensure it stays within compliant infrastructure. Carrier data never touches consumer AI pipelines.
Evolution Global serves as the identity provider for the entire ELIAS ecosystem — centralized control, single sign-on, and role-based permissions across every product.
Insurance cannot afford a single point of AI failure. ELIAS runs a multi-model architecture — not for performance benchmarks, but because resilience in a regulated, high-stakes industry is not optional.
The model behind ELIAS is as important as the architecture around it.
ELIAS is built on Anthropic Claude as primary because their values align with ours — transparency, safety, and doing things the right way. Every model in the stack operates under Zero Data Retention agreements. Your data is never used for training. Ever.
ELIAS is the connection between the data and the decision-maker. FileTrac is the data authority. AdjusterIQ is the human workspace. ELIAS is what makes them work together.
25+ years in production. Full claims lifecycle. Every claim, every document, every financial transaction — structured, auditable, and accessible. The foundation everything else is built on.
ELIAS connects the data authority to the human workspace. In FileTrac, it's the co-pilot that makes your data usable through conversation. In AdjusterIQ, it becomes the full product — a governed AI that follows adjusters through every step.
AdjusterIQ is where adjusters live — their professional identity, verified credentials, work history, certifications, and the Nexus marketplace for assignments. ELIAS AI is native to AdjusterIQ — not bolted on, built in.
ELIAS doesn't exist in a product brochure. It exists in the field, in the kitchen, in the truck, and in the carrier's operations center. This is what it actually looks like.
Eight years adjusting property claims. Two years ago he was filling out spreadsheets at his kitchen table at midnight. Six months ago, he became a Sovereign Adjuster. Three claims. Home before dinner.
Read the storyThe carrier needs visibility. The IA firm needs automation. ELIAS is the connection between them — and what happens when it works the way it was always supposed to.
Read the storyUntil ELIAS showed her a career she didn't know existed — and a profession that was finally worth believing in. The future of this industry is walking through a door right now.
Read the storyJames and Maria had a home they loved, a policy they'd never read, and hail on a Friday night. Transparency isn't just a feature. It's a promise. For the first time, they knew what was happening.
Read the storyELIAS AI is in active development. Join the early access list for AdjusterIQ — or, if you're managing claims today, FileTrac is ready for you now with ELIAS already inside.
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