Where every intelligence converges
Where every product, every intelligence, and every capability comes together in one conversation.
The Reality
It’s not a technology problem — it’s a configuration problem. Most claims organizations skip proper setup because the learning curve is too steep. They end up doing manually what the system was already built to automate.
Fee schedules go unconfigured. Workflow triggers stay off. Carrier-specific rules live in someone’s head instead of the system. Your team spends hours on tasks the software was designed to handle — because nobody had time to set it up right.
Intelligent Setup
ELIAS AI reads your carrier contracts, fee schedules, and requirements — then configures FileTrac for maximum automation. Every rule, every trigger, every billing pathway. Properly. The first time.
You
ELIAS, here’s the new fee schedule from Acme Insurance for 2026. Update everything and make sure invoicing is fully automated for their claims.
ELIAS AI
I’ve reviewed the Acme Insurance 2026 fee schedule. Here’s what I’ve configured: Fee tiers: 4 tiers based on claim value. Invoice triggers: Auto-generate on “Inspection Complete”. Payment terms: Net 30, per contract section 4.2. Expense caps: $500/claim, mileage at IRS rate. I also noticed their contract requires photo documentation before invoice approval — I’ve added that as a workflow gate. Ready for your review.
Artifact: Acme Insurance Config
ELIAS knows that proper configuration makes everything downstream work. It never skips setup for convenience — because skipping setup is why automation fails.
What used to require admin training, research, and manual data entry now takes a single conversation. Hand ELIAS the document. Review the result. Done.
New year, new fee schedule? Carrier changes requirements? One conversation with ELIAS. No administrator bottleneck. No research project.
The Unlock
When the system is configured correctly, everything downstream transforms. Here’s what the 80% unlock looks like in practice.
01
Fee schedules properly configured means invoices generate automatically at the right milestone, at the right rate, with the right documentation attached. No manual calculation. No missed revenue. No disputes from misconfigured rules.
02
Status changes trigger the next step automatically. Inspection complete? ELIAS generates the report, notifies the carrier, queues the invoice, and updates the dashboard — because the workflow was configured to handle it.
03
When document categories and filing rules are set up properly, every uploaded photo, estimate, and policy goes exactly where it belongs. ELIAS categorizes, tags, and surfaces what matters — without anyone sorting a folder.
04
Properly configured fields and consistent data entry — enforced by ELIAS — means your reports are accurate the first time. No more “the numbers don’t match” because someone skipped a field three months ago.
Built for You
Whether you’ve been on FileTrac for a decade or you’re evaluating claims platforms for the first time, Evolve meets you where you are and configures the system for how you work.
IA Firms
Fee schedules, adjuster assignment rules, carrier-specific workflows, billing automation — all configured correctly from day one. Whether you manage 50 claims or 5,000, ELIAS sets up the same best-practice automation. Your admin doesn’t need to become a system expert.
Carriers
CrossTrac oversight, reporting requirements, compliance standards — all configured to match your exact contract terms. Ask ELIAS about any claim across any firm. No report builder. No waiting. Every IA firm relationship delivering exactly what your contracts require.
TPAs
Contracts, treaties, claim shares, authority levels, bordereaux, syndicate reporting — the most complex configurations in the claims industry. ELIAS reads your contracts and builds the guardrails natively. Every dollar tracked, every authority enforced, every report formatted to spec.
Innovators
Starting fresh? You never need to learn the old way. Start with ELIAS from day one and your system is optimized before your first claim arrives. Every automation configured. Every workflow active. Every feature working — because ELIAS set it all up while you described what your business does.
The Experience
The Evolve workspace puts ELIAS AI on one side and your claims data, documents, and configurations on the other. Talk to the system. Watch the results appear in real time.
ELIAS Conversation
You
Show me all open claims for Acme Insurance where inspection is overdue.
ELIAS AI
Found 7 open Acme claims with overdue inspections. I’ve loaded them in your workspace with adjuster assignments and days overdue. Three are in the DFW area — want me to check adjuster availability for reassignment?
You
Yes, reassign the DFW claims to whoever is closest and available.
Workspace Artifacts
7 claims loaded · 3 flagged for DFW reassignment · Sorted by days overdue
4 adjusters available · Licensed in TX · Rated 4.5+ · Proximity mapped
3 claims → 2 adjusters · Avg drive time: 22 min · Pending confirmation
Your Control
ELIAS doesn't operate in a black box. Every configuration, every action, every recommendation — documented, visible, and reversible.
Every configuration ELIAS creates is shown to you before it takes effect. Nothing hidden. Nothing assumed.
Complete audit trail. Who asked for it, when it happened, what changed, and the reasoning behind it.
Don't like a configuration? Reverse it. Want to adjust what ELIAS built? Override it. The AI works for you — always.
Connectivity
Evolve connects to your existing systems, data, and workflows. It doesn't ask you to start over — it makes everything you already have work harder.
Every feature, record, and report from 25+ years — fully accessible through ELIAS. Your existing data gets smarter.
Carrier portals, weather services, estimating tools, document repositories — all accessible through conversation.
Time entries, expenses, and invoices flow through Fusion to your accounting system. No reconciliation. No double entry.
Building in Public
The insurance industry has had enough vaporware. We show you where we are, not where we plan to be. Evolve expands every day — follow the build and watch it happen in real time.
NOW
Live & Proven
25+ years in production. Full claims lifecycle. The foundation everything builds on.
LIVE+
Actively Shipping
ELIAS AI expanding daily. New capabilities shipping as they’re built. Follow our progress.
NEXT
On the Roadmap
The adjuster workspace. Identity, rosters, marketplace, assignments — all powered by ELIAS.
We share milestones, not promises. What you see here reflects what’s live and what’s actively in development — nothing more. When a feature ships, we say so. When something moves, we tell you. The insurance industry deserves a technology partner it can actually trust.
Certified Integrity Standard
Most AI in insurance is trained on the same data the industry has spent decades manipulating — altered estimates, suppressed scopes, and outcomes designed to minimize payouts rather than reflect reality. FileTrac Evolve is different. ELIAS AI is built to the Certified Integrity Standards developed by the Ark Alliance Foundation — an independent standards body focused on claims data integrity, transparent AI governance, and policyholder protection. Every configuration, every recommendation, every workflow ELIAS touches is governed by best practices and principles, not by data that was designed to produce a predetermined outcome.
Get updates as features ship. No launch dates. No marketing fluff. Just real updates when real capabilities go live.
Follow the Build →