AdjusterIQ is the professional workspace built for every licensed adjuster in America. Manage your caseload, maintain your credentials, and work smarter — with ELIAS, the AI that understands adjusting, built right in.
Whether you are managing your first water loss or leading a CAT team through a hurricane deployment, AdjusterIQ gives you the tools, the intelligence, and the professional identity you need — in one place.
Built by Adjusters
Most software in the adjusting industry was built for the people managing adjusters — not for adjusters themselves. AdjusterIQ changes that. Every screen, every workflow, every feature was designed around one question: what does an adjuster actually need to do their best work?
AdjusterIQ is not just an app inside FileTrac. It is a standalone professional workspace — your identity, your credentials, your career, your claims — all in one environment that happens to connect seamlessly to the systems your firm and your carriers use.
ELIAS Inside
ELIAS lives inside AdjusterIQ as your always-available partner. It is not a chatbot answering FAQs. It is a full-spectrum AI assistant that understands insurance adjusting from the ground up — and it works the way you do.
Snap a photo of damage and ELIAS analyzes it instantly — identifying damage type, severity, and affected components. It generates annotated overlays, suggests line items, and flags potential supplementals before you leave the property.
Dictate your field notes, inspection observations, or policyholder conversations. ELIAS transcribes in real time, extracts key facts, summarizes the interaction, and auto-populates claim fields.
ELIAS helps you build, review, and validate estimates with line-item detail. It cross-references scope against photos, flags potential omissions, and ensures your numbers tell a defensible story.
Start a claim on your phone in the field. Continue the estimate on your laptop at home. ELIAS remembers where you left off — your conversation, your context, your claim — across every device.
Your Professional Identity
AdjusterIQ maintains a comprehensive professional profile for every adjuster — not a marketing page, but a living record of your credentials, your experience, and your verified work history. This is the professional identity that follows you throughout your career.
All your active licenses, CE credits, certifications, and designations in one place. AdjusterIQ tracks renewal dates, notifies you before expirations, and helps you maintain compliance across every state you operate in.
A verified record of your assignments, specializations, and areas of expertise. Over time, your profile becomes a powerful credential — built on real work, not self-reported claims.
As you complete assignments through AdjusterIQ, your professional reputation builds organically. Quality metrics, completion rates, and peer recognition contribute to a profile that speaks for itself.
Your AdjusterIQ profile belongs to you — not your firm, not a carrier, not a staffing agency. When you move to a new firm or take on independent work, your professional identity moves with you.
Dynamic Rostering
AdjusterIQ transforms rostering from a static list into a dynamic, intelligent system that ensures the right adjuster is matched to the right assignment every time.
AdjusterIQ analyzes adjuster skills, certifications, location, and availability against assignment requirements — surfacing the best-fit candidates instantly rather than relying on manual searches or tribal knowledge.
Real-time availability tracking means rosters reflect actual capacity, not outdated spreadsheets. Adjusters update their status, and the system immediately adjusts matching recommendations.
For adjusters working across multiple firms or as independents, AdjusterIQ provides a unified view of all roster memberships, assignments, and obligations — eliminating the confusion of managing multiple systems.
Nexus Marketplace
Nexus is the built-in marketplace within AdjusterIQ where carriers post assignments and qualified adjusters respond — creating a transparent, efficient matching system that benefits everyone.
Carriers and firms post assignments with detailed requirements. Qualified adjusters see relevant opportunities based on their profile, certifications, and preferences — no more sifting through irrelevant postings.
Both sides see why a match was suggested. Adjusters understand what qualifications were valued; carriers understand what makes each candidate strong. No black boxes, no hidden algorithms.
Every match through Nexus automatically verifies licensing, certifications, and state requirements. Assignments only surface to adjusters who are legally qualified to handle them.
Continuous Learning
AdjusterIQ integrates learning directly into your workflow — because professional development shouldn’t require stepping away from the work itself.
Short, focused training modules that fit between assignments. ELIAS identifies knowledge gaps based on your work patterns and suggests relevant content — from new regulation updates to claim-handling techniques.
Never lose track of continuing education requirements again. AdjusterIQ monitors your CE credits across all states where you’re licensed, alerts you before deadlines, and connects you with approved courses.
Connect with experienced adjusters in your specialty areas. AdjusterIQ facilitates mentorship relationships that accelerate professional growth and build community across the industry.
Workflow
AdjusterIQ streamlines the entire assignment lifecycle — from initial dispatch to final closure — with intelligent automation at every step.
Assignments are automatically matched to the best-qualified available adjusters based on skills, location, workload, and performance history. No manual searching, no phone trees, no delays.
Once in the field, ELIAS provides real-time support — from photo documentation guidance to estimate review. Every interaction feeds back into your professional profile and the system’s intelligence.
Claims close with complete documentation, automated quality checks, and instant updates to all connected systems. The result: faster cycle times, fewer supplements, and happier policyholders.
Integration
AdjusterIQ connects to the systems adjusters already use — eliminating the tab-switching, data re-entry, and context-shifting that fragments the modern adjuster’s workday.
Direct integration with major claims management systems means data flows automatically. No more copying claim numbers, re-entering policyholder information, or manually syncing status updates.
Whether you use Xactimate, Symbility, or other estimating tools, AdjusterIQ connects seamlessly. Start an estimate in the field, and it’s immediately available in your connected platform.
Unified messaging keeps all claim-related communication in one place. Policyholder updates, adjuster notes, and carrier communications are threaded together for complete context.
For Decision Makers
AdjusterIQ delivers measurable ROI through faster cycle times, reduced leakage, improved adjuster retention, and better policyholder outcomes.
Intelligent dispatch, field AI support, and automated documentation reduce average claim cycle times by 30-40%. Faster resolution means lower LAE and happier policyholders.
ELIAS-powered quality checks catch errors before they become supplements. Consistent documentation standards and automated compliance verification reduce costly rework and overpayments.
The insurance industry faces a critical talent shortage. AdjusterIQ makes the profession more attractive and sustainable by removing friction, enabling professional growth, and giving adjusters tools they actually want to use.
Every interaction generates intelligence. AdjusterIQ provides executives with unprecedented visibility into adjuster performance, market dynamics, and operational efficiency — enabling data-driven decisions at every level.
AdjusterIQ isn’t just another tool — it’s the platform that finally puts adjusters at the center of the insurance ecosystem. Join the evolution.