Smart buyers vet a platform before they sign up. Ready buyers want a clear way in. We built this page for both. Ask our AI anything you want before you commit, or get started right now and be working a real claim in fifteen minutes.
We know what you're weighing. New software means a learning curve, a configuration project, and a stretch of empty days while your team figures out the workflow. Most platforms accept that as the cost of doing business. We refused to.
Before you put a card on file, you want to understand the company, the platform, the mission, and the roadmap. Most landing pages give you marketing copy and a "Schedule a Demo" button. We give you our AI prompt — drop it into your AI of choice, ask anything you want, on your terms.
Every day your team spends configuring statuses, learning workflows, and reading documentation is a day they're not working claims. The standard SaaS hand-off — empty database, video tutorials, "good luck" — costs more than the subscription does.
Companies prepare for August and September CAT events in July. Days matter. The system that moves your team from sign-up to working claim in fifteen minutes wins the season. The one that takes two weeks loses contracts before storm one makes landfall.
Every step is clear, fast, and reversible. You'll know exactly what's coming before you commit to anything.
Name, email, password. Verify your email. That's it — no payment information required to create your account.
Provide your organization details, choose your plan, select any add-ons your team needs. A live order summary travels with you the entire time.
Review and sign your agreement, enter your payment method, activate. Your account is provisioned and pre-loaded within two minutes.
Most platforms hand you an empty database after activation and a list of tutorials. We hand you a configured workspace with a real claim already in it. Same setup time on your end — utterly different experience the first time you log in.
Activation gives you a blank database and a welcome email pointing to documentation. The first hour is figuring out where to click. The first week is figuring out the workflow.
Activation gives you defaults set for your org type, a fully-modeled sample claim already in your workspace, and two AI guides to walk you through any of it. The first hour is exploring a working example. The first week is replacing it with your own work.
Your workspace doesn't arrive empty. It arrives configured, populated, and guided. Here's what's already in place when you click through to FileTrac for the first time.
When you tell us what kind of organization you are at sign-up, we apply a configuration profile that matches. Field labels, status workflows, fee schedule structure, approval rules — all preset, no manual setup required.
For IA Firms: a full cradle-to-grave claim with intake, assignment, inspection, photos, scope, estimate, status transitions, and closure. For TPAs: a claim with full financials, multi-level approvals, and a complete audit trail. Clearly labeled. Copy it, modify it, or delete it whenever you're ready.
Ask ELIAS to explain any feature, any default, or any record in your sample workspace. "Why is this status set this way?" "Walk me through how this approval was made." ELIAS answers in context, with full citation back to the underlying record.
Our support agent Fin AI is reachable from anywhere in FileTrac and across our website — fully equipped with everything ELIAS knows, plus answers about your account, billing, and anything else. For complex situations a human helps with, Fin hands off to our team during business hours.
Six items. Have them handy when you start Step 2 and you'll move through setup without interruption.
Within two minutes of clicking Activate, your account is provisioned, configured for your business type, and pre-loaded with your sample workspace. Three things arrive immediately.
FileTrac credentials and a direct login link arrive within two minutes of activation, sent to your primary contact email.
A countersigned copy of your Statement of Work and a Stripe receipt for your activation charge are delivered alongside your credentials.
Log in and you're inside FileTrac with defaults configured, a sample claim ready to explore, and ELIAS AI on hand to walk you through any of it.
Review every FileTrac plan and add-on before creating your account.
You've seen what's waiting for you. Free account. Pre-configured workspace. Sample claim already in your hands. ELIAS and Fin AI on standby. Everything's queued — one button stands between you and your first working FileTrac account.
If something's still on your mind before you start, look here first. Want one we haven't answered? Ask Fin AI in the chat widget — or download our AI prompt and ask anywhere.
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